angkanet sgp Privacy Policy

This page describes what we collect when you use angkanet sgp and how we keep that data protected. We collect information to run our platform, process your deposits and withdrawals, verify your identity, and respond to your support requests. We do not sell your personal information to third parties. We keep your data secure and process it according to this policy.

When you create an account on angkanet sgp, you provide your name, email, phone number, and address. When you deposit, we collect payment details and transaction records. When you place bets on Liga 1, Piala Indonesia, Champions League, or any market on angkanet sgp, we record your entries and outcomes. When you contact support, we log your inquiries. All of this data is stored on our servers and used only for purposes we describe below.

Our privacy commitment is simple: we collect only the data we need, we protect it with standard security practices, we do not share it with external parties except where required by law or to process your requests, and we give you the right to request what we hold about you. This policy applies to all account holders on angkanet sgp.

What data we collect on angkanet sgp

Account information

We collect your email address, full name, phone number, date of birth, and residential address when you create an account on angkanet sgp. We use this information to verify your identity, comply with know-your-customer (KYC) regulations, and contact you about your account. We also collect your username and password (stored securely, not in plain text). We do not collect or store your government ID number directly on our servers; you upload ID images during verification, which we review and then archive securely.

Payment and transaction data

When you deposit on angkanet sgp via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), we receive transaction confirmation from your payment partner. We record the deposit amount, method, date, and confirmation code. We do not store your full bank account number or payment app credentials; your payment partner manages that. When you withdraw, we record the destination account or payment method, the amount, and settlement status. We keep these records for audit, compliance, and dispute resolution.

Betting and activity data

We record every bet you place on angkanet sgp — the fixture or game, your entry amount, the odds you received, the date and time, and the settlement result. We use this data to manage your account balance, settle your bets, and investigate disputes. We also collect information about which pages you visit, how long you spend on each, and which games or markets you access. This helps us understand user behaviour and improve our platform. We do not sell this data.

Support communications: When you contact angkanet sgp support via email or in-app messaging, we retain your message, our response, and any attachments (such as ID photos or transaction screenshots). We use this record to resolve your issue and for training our support team.

Device and browser information

We collect information about your device (operating system, browser type, device model) and your IP address when you access angkanet sgp. We use this to prevent fraud, detect suspicious login attempts, and diagnose technical problems. We do not use this information to identify you personally in other contexts.

How we use and protect your data on angkanet sgp

Our use of your data

We use your data on angkanet sgp for the following purposes: account management (creating and maintaining your account), payment processing (depositing and withdrawing funds), identity verification (meeting KYC requirements), bet settlement (recording and resolving your entries), dispute resolution (investigating complaints), compliance (meeting legal obligations), and support (responding to your questions). We do not use your data for marketing purposes unless you have explicitly opted in to marketing communications from angkanet sgp.

Data security and third-party processors

We protect your data using standard encryption and security practices. Your password is hashed and salted; we do not store it in plain text. Payment information is transmitted securely to our payment partners via encrypted channels. We do not give third parties access to your personal data except where necessary to process your requests — for example, your payment partner receives deposit and withdrawal instructions, and our email service provider may send you account notifications. These third parties are bound by confidentiality agreements.

Data retention and deletion

We retain your account data for as long as your account is active. After you close your account, we keep records for a retention period (typically several years) to comply with financial and legal obligations. You may request deletion of non-essential personal data by contacting our support team; we will delete information that is not required for legal compliance or dispute resolution. If you are a user in Jakarta, Surabaya, Bandung, Medan, or anywhere else on angkanet sgp, you have the right to know what data we hold and to request a copy.

Data subject rights: You may request access to your data, request correction of inaccurate information, or request deletion of certain data by emailing our support team. We will respond within a reasonable timeframe.

Cookies and tracking

We use cookies to remember your login, store your language preference, and track your session on angkanet sgp. These are functional cookies necessary for the platform to operate. We do not use tracking cookies for advertising or third-party analytics. You may disable cookies in your browser settings, but some features of angkanet sgp may not work correctly without them.

Jurisdictional considerations

Our servers may be located outside your jurisdiction. By using angkanet sgp, you consent to the transfer of your data to and storage in those jurisdictions. We comply with applicable data protection laws where required, but we note that data protection standards vary by jurisdiction. If you have concerns about data storage location, contact our support team.

Contact us about privacy

If you have questions about our privacy practices, wish to exercise your rights, or believe we have misused your data, contact our support team through email or in-app messaging. We will respond during standard business hours. Your privacy matters to us, and we are committed to transparency and fair data handling on angkanet sgp.